Go to the “order” button and follow the instructions.

PDF, is the best format to submit. But we can also work with the following file types: ai*, eps*, indd*, doc, xls, ppt, psd, tif, tiff, jpg, bmp, gif, png, pub

*please be sure to send along any linked files and fonts used in these types

  • Adobe Acrobat
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe InDesign
  • Microsoft Office

We usually suggest sending no more than 5mb through email. This is also dependent on your Internet Service Provider (ISP), we highly recommend you use our file upload for all files you would like to have printed with Rileys.

FTP has no file size limit but if you take too long to send the file over FTP it can time out.

  • CD is 700mb max
  • DVD is 4.5 gb max
  • USB drives vary in capacity.

We keep files active till we are done printing your job, and then they are archived to our servers. Because of the volume that we deal with, we keep most files for 2 years only.

We do send digital files back to clients via email if the files are 5mb and less.
We also host an ftp where you can pick up files. Or we can use an application like Dropbox or weTransfer to send the files back. Our Preflight Department will contact you.

RGB or Red, Green, and Blue, refer to light like from your TV or computer screen or on a scanner.
CMYK or Cyan, Magenta, Yellow, and blacK, refer to ink printed on any media like paper. "K" is used to indicate black instead of a "B" to avoid possible confusion over Blue ink.

Preflight is a term used in the printing industry to describe the process of confirming that the digital files required for the printing process are all present, valid, correctly formatted, and of the desired file type. The term originates from the pre-flight checklists used by pilots. The term was first used in a presentation at the Color Connections conference in 1990 by consultant Chuck Weger.

Pay a little up front to avoid larger costs down the road. Some of the latest surveys done in the graphic communications industry in North America have shown that 90% of files coming into a shop, need some kind of special attention before they are print ready. This is partly due to the amount of different applications that are on the market and the fact that not all work coming in is being designed by a professional designer with a clear understanding of what is needed from a file. This pre-emptive strike involves qualified staff and a small cost. Rileys needs to open every file and put it through a quick checklist in order to avoid a problem in production. This helps a file from going sideways during production.

Yes, we deliver to all our local service areas. Please see contact us for a location near you.

We can also use any major shipping company to ship outside of our local areas.

All deliveries have a fee. So, you can also pick up your job at the location you submitted it to.